Refund policy
We want you to be thrilled!
If you are not completely satisfied with your purchase for any reason, you may exchange it or return it within 30 days for a refund of the purchase price.* Our self-serve system makes everything easy.
While we do not charge restock fees, you may be responsible for return shipping and/or exchange shipping, depending on the reason. Should you need to exchange an item due to a mistake or damage, please contact us first.
To start a return, visit your order history or order details via your account or by clicking the order link in the confirmation email.
Sorry, opened media (CDs, DVDs, LPs, etc.), apparel with tags detached, and socks that have been tried on or worn cannot be returned.
* Purchase price is the subtotal of items and any taxes. This is the order total less shipping costs.