Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. Depending on the item, we may collect full payment, no payment or a partial deposit at checkout, store your payment method, then fulfill and charge (if applicable) the full or remaining payment at a future date.

You can cancel a pre-order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund.

See our returns policy for more details on returns, exchanges, and refunds.